Effective: December 16, 2022

Gild Pleasures is a customer-focused company. We collect and keep information to show you content that we think will interest you, and so we can better serve you when you contact us. We fully understand the need to protect your personal information while online and have developed a policy to safeguard your data in accordance with relevant regulations and laws. We will never collect any unnecessary personal data from you and do not process your information in any other way than as specified in this policy.

Gild Pleasures is a brand of Sunrise Distributors, LLC (“Gild Pleasures”, “us”, “we”, or “our”) operates www.gildpleasures.com, (the “Webiste”).

This Privacy Policy informs you of our policies and your rights regarding our collection, use, processing, and storage of your “Personal Data” when you register to purchase goods or services through our Website, sign up to be on our mailing list, or browse our Website.

As used in this Privacy Policy, “Personal data” means any information that relates to an identified or identifiable natural person.

“Processing” means any operation, whether or not automated, that is performed on Personal Data or data sets, e.g., collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Gild Pleasures is both a “processor” and “controller” of Personal Data, meaning that we not only collect and use Personal Data, but also, we determine the purposes for which it is processed and the means of processing.

WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA:

For Personal Data that you submit through our Website (whether by signing up to be on our mailing list or by purchasing goods or services from us) and for Personal Data that is generated when you browse our Website, Gild Pleasures bears primary responsibility. However, credit card information for the purchase of goods or services through our Website is provided by you directly to third party Service Providers such as WorldPay, PayPal and Stripe, which have their own privacy policies. Information, including Personal Data, collected by Gild Pleasure are stored in our Customer-Relations Management (“CRM”) system and other marketing applications controlled by Gild Pleasures.

GENERAL PURPOSES FOR COLLECTION OF PERSONAL DATA:

Gild Pleasures collects and uses your Personal Data for one or more of the following lawful purposes:

to provide a range of benefits or services to you; to meet our legal or regulatory responsibilities; to answer your inquiries; to further the interests of Gild Pleasures without unduly affecting your interests or fundamental rights and freedoms, which interests may be as diverse as administering and reporting on Gild Pleasures Website; measuring the effectiveness of our advertising and outreach; increasing our sales of goods and services; and make your experience more personalized and create more effective ad targeting.

TRANSFER OF PERSONAL DATA:

Gild Pleasures does not share with or sell to any third party any of your Personal Data. However, because we may use cloud services, your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

THE PERSONAL DATA WE COLLECT FROM YOU AND HOW WE USE IT:

Gild Pleasures collects information: (1) automatically when you browse our Website, or from (2) web forms that you may fill out, (3) email inquiries and responses, (4) quotes and orders, and (5) conversations that our representatives have with you via telephone (which information is stored in our CRM. Apart from information collected automatically when you browse our Website, the type of Personal Information we collect from you depends on the nature of your interaction with Gild Pleasures. Personal Data may be provided by you electronically on a web form, or via email, or other means.

INFORMATION COLLECTED:

When browsing our store, we automatically receive your IP address which helps us determine information about your browser and operating system. Additionally, you provide us with data such as name, address, date of birth, email address, phone number, billing information, and credit or debit card information which are all necessary to successfully process your order.

Information That We Collect When You Use Our Shopping Cart or Register for Our Services:

We use cookies to capture items added to a shopping cart during a browsing session. (The cookies are necessary to the functioning of our online store.)

SPECIFIC PURPOSES:

The information that we collect when you use our shopping cart or register for our services allows us to: (1) fulfill your order for equipment or other goods and services; and (2) send you email (for which you have opted in) about our goods and services.

We may also use Personal Data that you provide us (e.g., your email address), together with information automatically collected by us (e.g., time spent on-site and on specific pages or in specific areas), in order to send you relevant offers for our goods and services, provided you have opted-in to receive such offers. (Of course, you will have the right to opt out of such offers at any time.)

DISCLOSURE AND CONSENT:

When you provide us with personal information to complete a transaction or place an order, we imply that you consent to our collecting it and using it for that reason.

If we intend to use your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

THIRD-PARTY SERVICES:

By submitting the information necessary for any purchase, you grant Gild Pleasures the right to provide such information to third parties for purposes of facilitating the completion of the Purchase(s) initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any Purchase(s).

FACEBOOK PIXEL:

We may use Facebook Pixel in order to track users who have visited our Website through advertisements placed by us on Facebook. When users visit our Website as the result of clicking on a Facebook advertisement, Facebook Pixel allow us to track what actions users take on our Website, what links they click on, whether they put something in a shopping cart, where they go if they abandon it, whether they change devices or resume viewing later on a different device, and other website usage information. This information, together with your Facebook ID, is sent back to Facebook where it is analyzed.

FIREWALL TRACKING: Our web application firewall tracks IP addresses for security purposes. 

CALIFORNIA CONSUMER PROTECTION ACT (CCPA):

If you are a resident of the state of California, you have certain data protection rights which may be exercised either by calling us at 1-800-745-2837 or by emailing us at [email protected].

Your rights under the California Consumer Privacy Act (CCPA) are as follows:

The right to access or delete the information we have on you. Whenever made possible, you can access or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact Gild Pleasures as provided above in order to assist you.

The right to know what personal information is collected, used, shared or sold as to the categories and specific pieces of personal information, and the sources of that information, and types of information we collect, and the intended purposes of that information, and the parties with whom we shared it. As outlined elsewhere in this policy, Gild Pleasures does not sell your personal information. We do not share information with third parties except as outlined elsewhere in this policy. You may request this information by contacting us as provided above.

The right to opt-out of sale of personal information. If Gild Pleasures ever contemplates selling your information, you will be given the ability to opt out of this either through account settings or through contacting us as above.

The right to non-discrimination in terms of price or service when you exercise a privacy right under CCPA. You will not be discriminated against for exercising any of these rights, but please note that exercising these rights may affect your right or ability to receive information about our products and services, your rights under our product warranties and the benefits of our services, especially if you request that we delete your contact information.

SECURITY: We follow industry best practices to make sure your data is not inappropriately, lost, misused, accessed, disclosed, altered, or destroyed. This includes following PCI-DSS requirements and implementing additional accepted industry standards.

COOKIES: We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single-user access. This aggregate, non-personal information is collected and provided to us to assist in analyzing the usage of the site for Marketing Purposes.

Gild Pleasures may disclose your Personal Data in the good faith belief that such action is necessary to: To comply with a legal obligation; To protect and defend the rights or property of Gild Pleasures; To prevent or investigate possible wrongdoing in connection with the Service; To protect the personal safety of users of the Service or the public; To protect against legal liability; to Gild Pleasure subsidiaries and affiliates; to a purchaser of successor of Gild Pleasures in case of a merger, acquisition, restricting, reorganization, liquidation or sale of all or some of the assets of Gild Pleasures. Weather in the event of a going concern transaction or a bankruptcy proceeding, liquidation or similar process, in which the Personal Data kept by us is part of the assets transferred.

SECURITY OF DATA:

The security of your data is important to us but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

“Do Not Track” Signals Under California Online Privacy Protection Act (CalOPPA).

DNT is a preference you can set in your web browser to inform websites that you do not want to be tracked. However, there is currently no industry-standard way to handle “Do Not Track” (“DNT”) requests. Consequently, we do not support Do Not Track (“DNT”) browser settings, and our website does not behave differently when a DNT request is received.

PAYMENTS:

For all purchases and paid services, we use third-party payment processors. We do not store or collect your payment card details. Use of your Personal Data by third-party payment processors is governed by their respective privacy policies.

The payment processors we work with is:  Stripe. Refer to their website for their current privacy policy.

CHILDREN’S PRIVACY:

Our Website and services are not intended for anyone under the age of 18 (“Children”). We do not knowingly collect Personal Data from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

CHANGES TO THIS PRIVACY POLICY:

We may update this Privacy Policy from time to time by posting such update on this web page and specifying the effective date thereof. Changes to this Privacy Policy are effective when they are posted on this web page.

If you have any questions about this Privacy Policy, please contact us at:

PMB 129 B5 Calle Tabonuco, Suite 216
Guaynabo PR 00968-3029

[email protected]